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QuickShip

FAST GROUND SHIPPING

All orders delivered in approximately one week via USPS Priority Mail!

EXPRESS MAIL SHIPPING

Rush shipping via USPS Expess Mail is available internanationally.   Please do not choose free shipping if your order qualifies at checkout as we can not offer free shipping to international customers as it is cost prohibitive.  We will notify you if additional shipping charges apply.  SHIPPING CHARGES can be seen by placing your items in the "Add to Cart" button, then click the "Estimate Shipping and Tax" button on the bottom right.

SHIPPING FACTS

We ship direct from our Northern California Candle Factory to all areas of the United States and its Territories and Canada.  SHIPPING CHARGES can be seen by placing your items in the "Add to Cart" button, then click the "estimate shipping" button on the bottom right. 

STANDARD USPS GROUND delivery is usually within 7 days from order date.

UPS CANADA STANDARD orders are delivered via ground service within 10-12 business days of order date.  Please note that Canadian orders will be assigned a brokeragae agent by UPS and will incur brokerage, duties and taxes (GST and PST) at the time of delivery.  These fees are in addition to the shipping fees we charge you from the site.

INTERNATIONAL - orders are delivered within 2 weeks of order date.  Please note that we do not offer free shipping to any international location outside the U.S.  Please choose a dollar amount for your shipping charge. 

Delivery times include order processing, embellishing and personalizing your candle(s) and shipping.  

 

RETURNS

Due to the nature of personalized and special order candles, we cannot accept returns on these items.

We will gladly replace any personalized candle that is defective, misspelled by us, or damaged in shipment.

Please notify us by clicking the Conact Us button above if you have a problem with your order.

 

PRIVACY POLICY/TERMS OF SERVICE

We do not share any personal information with anyone or any entity.  Your personal information is private and secure with us - guaranteed!


 

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